Privacy Policy

This privacy policy will explain how Prosys OPC Ltd (later Prosys OPC) uses the personal data it collects from you when you use Prosys OPC’s website and related services, and how data protection principles are applied.

Prosys OPC is committed to preserving privacy and we take all appropriate steps to protect information both online and offline. We do business primarily with organizations, and for this purpose any person is handled as a representative of his organization, or otherwise representing a legitimate business or professional interest. In order to provide our products and professional services, wheth-er commercial, evaluation/test or free, we need to have necessary information stored and available in our systems.

What data does Prosys OPC collect?

You can make the following requests at Prosys OPC’s web site or by email:

  • Download requests
  • Requests for quotation
  • Contact requests
  • Support requests.

The following information may be collected based on your request:

  • First and Last Name
  • Job Title
  • Company (Organization)
  • Web Site
  • City and Country
  • Phone and Email Address
  • Description of use
  • Technical information such as platform to run software.

Further, you might be asked if you want to receive email messages about product releases, events and news.

How does Prosys OPC collect your data?

Most of the personal data processed by Prosys OPC is collected directly from you (the data subject), including information entered in the forms of the web site. Prosys OPC collects also company and personal data in connection with contractual relationships.

Personal data may also be collected indirectly, for example from marketing lists and third-party providers. Prosys OPC may also collect and use web site visitor IP addresses and log data for cybersecurity and analytics purposes.

How will Prosys OPC use your data?

Prosys OPC processes company and personal data of its customers, potential customers, marketing contacts and other persons who have showed interest towards its products and services. Processing activities are conducted for sales and marketing purposes, invoicing, payments and transactions, analytics, customer relationship management, development and other business purposes. In addition, Prosys OPC processes company and personal data of its customers to enable commercial transactions in the online store and transactions in other internet-based services.

Data storage and security of processing

The hosting servers on which Prosys OPC processes and stores its data are all located within the European Union. Prosys OPC executes technical and organizational measures to ensure security in both electronical and physical data processing. Data stored in electronic form is secured with safety measures, including appropriate firewalls and encryption. Physically processed data is kept safely in storages. Information related to you will be kept confidential, and only limited number of people with effective non-disclosure agreements will have access to your personal data.

Prosys OPC treats personal information confidentially and only shares it when there is a business reason to do so, including improving our marketing. This includes sharing information with the partners and other organizations related to our business. We do not sell or distribute any personal information for third-party marketing.

With exception of storage, processing activities will cease immediately when there is no longer lawful basis for processing. All data is destructed within applicable time limits in accordance with applicable laws and regulations.

Marketing and technical emails

Prosys OPC may send you information in marketing purposes, if you have given consent to receive emails about product releases, events and news. If you have requested a download access for our software products, we may send email about available updates and other important technical information. You have the right at any time to unsubscribe from the marketing and product specific technical emails.

Your data protection rights / rights of the data subjects

Prosys OPC would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following concerning their personal data:

The right to access - You have the right to request Prosys OPC to provide copies of your personal data.

The right to rectification - You have the right to request Prosys OPC to correct any information you believe is inaccurate. You also have the right to request Prosys OPC to complete information you believe is incomplete.

The right to erasure - You have the right to request Prosys OPC to erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request Prosys OPC to restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Prosys OPC’s processing of your personal data, under certain conditions.

The right to data portability - You have the right to request Prosys OPC to transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you have any questions or complaints about how Prosys OPC processes your personal data, or would like further information, please contact us at any time by sending email to sales@prosysopc.com. If you feel that we are not enabling your statutory rights, you have the right to lodge a complaint with a supervisory authority. In most cases, this authority is the Finnish Data Protection Ombudsman (www.tietosuoja.fi).

How does Prosys OPC use cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.

In general, you can visit Prosys OPC web site without providing any personal information about yourself or your organization. However, we collect statistical information about how users behave on our web site to improve functionality, to understand visitor demographics, and to provide relevant content. Anonymous data collection is also done by third-party service providers. In most cases, cookies and statistical data that we collect are pseudonymous.

You can set your browser not to accept cookies, and you can always remove cookies from your browser. However, some features of our web site may not function as a result.

Privacy policies of other websites

Prosys OPC web site contains links to other web sites. The Prosys OPC Privacy Policy applies only to the Prosys OPC web site, so if you click on a link to another web site, you should read the privacy policy of that web site.

International transfers

Your personal data may be transferred out of the European Union and European Economic Area only in case it is necessary for providing you or the company you are representing the service you have requested or based on our agreement or for enabling you to use the licensed Prosys OPC products. Your personal data may in that case be transferred to the distributors and service providers of Prosys OPC in other countries. The transfer of your personal data will be made in compliance with the requirements imposed by data protection legislation.

Changes to privacy policy

Prosys OPC reserves the right to change, modify or update these terms at any time without notice. This privacy policy was last updated on 14 April 2021.

How to contact us

If you have any questions about the Prosys OPC Privacy Policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Prosys OPC Ltd

Tekniikantie 14

02150 Espoo, Finland

Tel +358 9 420 9007

sales@prosysopc.com